+1 (418) 686-0049
Victoriaville, QC
Building financial confidence through education

Privacy Policy

Last updated: March 15, 2025

Our Commitment to Your Privacy

At aurionexyvas, we understand that managing your finances requires trust. When you share your financial information with us, you're placing confidence in our ability to protect your privacy. This policy explains how we collect, use, and safeguard your personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

We believe transparency builds trust. That's why we've written this policy in plain English, avoiding legal jargon wherever possible. If you have questions about anything here, please don't hesitate to reach out to us directly.

Information We Collect

To help you build effective cash flow budgets and financial plans, we need certain information from you. Here's what we collect and why:

Personal Information

  • Contact details (name, email address, phone number, mailing address)
  • Account credentials (username, encrypted password)
  • Financial information (income sources, expense categories, budget goals)
  • Banking information (account numbers, transaction data when you connect accounts)
  • Device information (IP address, browser type, operating system)
Important: We never store your banking passwords. We use secure, read-only connections through encrypted third-party services to access your financial data.

How We Collect This Information

Most information comes directly from you when you create an account, set up budgets, or connect your bank accounts. We also collect some data automatically through cookies and similar technologies to improve your experience and protect against fraud.

How We Use Your Information

Your information serves specific purposes related to helping you manage your finances effectively:

Purpose Legal Basis Data Used
Provide budgeting services Contract performance Financial data, account information
Customer support Legitimate interest Contact details, account history
Fraud prevention Legal obligation Transaction patterns, device information
Service improvements Legitimate interest Usage analytics, feature engagement
Legal compliance Legal obligation Financial records, identity verification

We don't use your financial information for marketing purposes or sell your data to third parties. Our business model is straightforward — you pay for our service, and we help you manage your money better.

Data Sharing and Third Parties

We work with trusted partners to provide you with the best possible service. Here's who we might share information with and why:

Service Providers

We use reputable third-party services for specific functions like cloud hosting, payment processing, and bank account connections. These companies are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.

Legal Requirements

We may disclose your information if required by Canadian law, court orders, or to protect against fraud and security threats. We'll always notify you of such requests unless legally prohibited from doing so.

We never sell your personal information. We never share your financial data for marketing purposes. We never provide your information to companies looking to sell you other financial products.

Your Privacy Rights

Under Canadian privacy law, you have several important rights regarding your personal information:

Access Your Data

You can request a copy of all personal information we have about you. We'll provide this in a readable format within 30 days.

Correct Inaccuracies

If you notice incorrect information in your account, you can update most details yourself or contact us for assistance.

Delete Your Account

You can request complete deletion of your account and all associated data. This process is irreversible.

Data Portability

You can export your budget data, transaction history, and other information in common formats like CSV or PDF.

Withdraw Consent

You can withdraw permission for certain data uses, though this might limit some features of our service.

File Complaints

If you're concerned about how we handle your privacy, you can contact the Privacy Commissioner of Canada.

Data Security and Protection

Protecting your financial information is our highest priority. We use multiple layers of security to keep your data safe:

Technical Safeguards

  • 256-bit SSL encryption for all data transmission
  • Advanced encryption for data storage (AES-256)
  • Regular security audits and penetration testing
  • Secure cloud hosting with Canadian data centers
  • Multi-factor authentication for account access
  • Automated fraud detection systems

Operational Security

Our team follows strict security protocols. Employee access to customer data is limited, logged, and regularly audited. We conduct background checks and provide ongoing security training to all staff members.

Incident Response

In the unlikely event of a security breach, we have detailed response procedures in place. We'll notify affected users within 72 hours and provide clear information about what happened and what steps we're taking to address the issue.

Data Retention and Deletion

We keep your information only as long as necessary to provide our services and meet legal requirements:

Active Accounts

While your account is active, we maintain all your financial data, budgets, and transaction history so you can access your complete financial picture.

Inactive Accounts

If you don't log in for 24 months, we'll email you about account inactivity. After 36 months of inactivity, we'll begin the process of deleting your data unless you reactivate your account.

Account Closure

When you close your account, we'll delete your personal information within 90 days. We may retain aggregated, anonymized data for statistical purposes and keep certain records as required by financial regulations.

Legal Requirements

Canadian law requires us to maintain certain financial records for up to seven years. These records are stored securely and used only for compliance purposes.

Cookies and Tracking

We use cookies and similar technologies to make our service work better for you. Here's what we use and why:

Essential Cookies

These cookies are necessary for our website to function. They remember your login status, security preferences, and basic settings. You can't opt out of these cookies without affecting the functionality of our service.

Analytics Cookies

We use analytics to understand how people use our service so we can make improvements. This data is aggregated and doesn't identify individual users. You can opt out of analytics tracking in your account settings.

Third-Party Cookies

Some of our service providers may set their own cookies for security and functionality purposes. We've carefully selected partners who meet our privacy standards.

Children's Privacy

Our service is designed for adults managing their finances. We don't knowingly collect personal information from anyone under 18 years old. If you're a parent and believe your child has provided us with personal information, please contact us immediately and we'll delete that information.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll:

  • Email all active users at least 30 days before changes take effect
  • Post a notice on our website and in your account dashboard
  • Provide a summary of key changes in plain language
  • Give you the option to review and accept the updated policy

Minor updates, like clarifying existing practices or fixing typos, won't trigger notifications but we'll update the "Last updated" date at the top of this page.

Questions About Your Privacy

We're here to help with any privacy questions or concerns. You can reach us at:

Email: info@aurionexyvas.world

Phone: +1 (418) 686-0049

Mail: aurionexyvas Privacy Officer
5 Rue la Salle
Victoriaville, QC G6R 0A4
Canada

We aim to respond to all privacy inquiries within 5 business days.